At Ten10, we prioritise clear and accessible communication. Whether you’re reaching out to inquire about our web design/development services, need assistance with WordPress maintenance, or have questions about any of our offerings, our team is ready to assist. Below, you’ll find a quick start guide to contacting us, followed by a more detailed explanation of each method.
Phone: Reach us directly at (01) 556 3690 during business hours for immediate assistance.
Email: Send your inquiries to hello@ten10.ie. We aim to respond promptly.
Address: Our working office is located at Unit C3, Airside Enterprise Centre, Airside, Swords, Co. Dublin, K67 T9H9. Please note that we do not meet clients at this address.
Website: Use the contact form on our website to submit your inquiries, providing your details for a timely response. You can do this here: https://ten10.ie/contact/
Contacting Ten10 by Phone
Calling us at (01) 556 3690 is the fastest way to get in touch with our team for immediate concerns or inquiries. We are available from 9 AM to 5 PM, Monday through Friday. This is the ideal method if you have an urgent question about your project, need technical support, or want to discuss new business opportunities.
When calling, it’s helpful to have your project details or any relevant information at hand. This ensures that our team can assist you more effectively. If you need to follow up on a previous conversation or ongoing project, please reference any relevant details, such as project names or dates. Please note, some support enquiries will require an email to our support team (hello@ten10.ie) and our phone operator will relay this to you in the event this is needed.
Contacting Ten10 by Email
When you need to provide more detailed information, you can email us at hello@ten10.ie. Email is an excellent way to share documents, project specifications, or any other attachments that may assist us in understanding your needs better.
We aim to respond to all emails within one business day. In your email, it’s helpful to include specific details such as the nature of your inquiry, any deadlines you’re working with, and your contact information. This helps us prioritise your request and respond effectively. If you’re reaching out for the first time, providing a brief overview of your project will allow us to connect you with the right team member.
Ten10 Office Address
Our office is located at Unit C3, Airside Enterprise Centre, Airside, Swords, Co. Dublin, K67 T9H9. However, please note that this is a working office, and we do not meet clients at this location. Our team utilises this space for operations and development work, ensuring we deliver top-quality services to our clients.
If you wish to meet with us in person, we are happy to arrange a virtual meeting via video conferencing tools. This flexibility allows us to maintain high productivity while still providing you with the personal attention your project requires.
Online Contact Form
For convenience, you can also reach out to us via the contact form available on our website. This form is designed to collect essential details such as your name, email, and the nature of your inquiry. Submitting this form ensures that your request is routed to the appropriate team member, and we will respond as soon as possible.
The online contact form is particularly useful if you’re contacting us outside of regular business hours or prefer not to call or email directly. It’s a straightforward way to get your questions answered without needing to craft a lengthy email. You can find this here: https://ten10.ie/contact/
Using Ten10’s Services
If you’re already a Ten10 client or are considering using our services, contacting us through any of the methods above ensures that you receive support tailored to your specific needs. Whether you’re working with us on a web design project or need ongoing support for your WordPress site, our team is here to provide expert guidance and assistance. Our dedication to customer service is a key part of our commitment to delivering the best possible results for our clients.
For more details on the services we offer, or to learn more about how Ten10 can help with your web development needs, you can explore our services here: https://ten10.ie/what-we-do/
Frequently Asked Questions
Our business hours are from 9 AM to 5 PM, Monday through Friday.
We aim to respond to all email inquiries within one business day.
Our office at Airside Enterprise Centre is reserved for our operational activities. We do not meet clients at this location. However, we can arrange virtual meetings at a time that suits you.
When reaching out, include details about your project, the services you’re interested in, and any specific questions you have. This allows us to respond more effectively.
You can use the contact form on our website. This form allows you to submit your inquiry online, and we will get back to you as soon as possible.
